Service Management Solutions
Posts Tagged ‘IT management solution’

Help Desk: The Tool for Better Infrastructure Problem Solving

October 26, 2011 by Michael Gabriel

In an IT business age characterized by countless and recurring infrastructure problems, keeping IT assets well maintained is a task that needs to be seriously undertaken by organizations. To meet this objective, a sound IT management solution needs to be deployed. Service desk – the focal point of communication between companies and their clients – […]

Usage Monitoring Through Software Metering

June 13, 2011 by Michael Gabriel

Modern IT management software now have innovative uses, including software metering. In a nutshell, software metering is a program that observes the use and execution of application programs. Its typical purpose is to control the number of concurrent users so that it stays within the limits allowed by the license. Modern IT management software and […]

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