Service Management Solutions
Posts Tagged ‘Information Technology Infrastructure Library’

Help Desk: The Tool for Better Infrastructure Problem Solving

October 26, 2011 by Sebastian Favale

In an IT business age characterized by countless and recurring infrastructure problems, keeping IT assets well maintained is a task that needs to be seriously undertaken by organizations. To meet this objective, a sound IT management solution needs to be deployed. Service desk – the focal point of communication between companies and their clients – […]

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