Introduction
Self Service Interface
Dashboard & Reports
Approvals
SLA Monitoring
Knowledge Base
Breaking News
Multiple Help Desks
E-mail Integration
LDAP & Active Directory
Gamification
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LDAP & Active Directory integration
Easy integration with your Active Directory
Your users don't need yet another password. Be it on premise or on the cloud, use your existing credentials.
InvGate Service Desk can use its internal user database, or integrate with your company's Active Directory to use the same credentials as the rest of your infrastructure. There is no need for new passwords.
Don't repeat yourself
InvGate Service Desk is smart about integrating with your directory: users can be imported in batches, or on the fly when they login for the first time. Their groups and other information is imported as well, so that you can keep your organizational info in one place and then set up the Service Desk to use it.
Do yourself a favor, use IT management tools from this century.
