Self-Service Portal Overview
InvGate Service Desk’s self-service capabilities were developed with a single purpose in mind: to be so intuitive and appealing that people would want to use them to solve their issues.
The Benefits of InvGate Service Desk
Available as an on-premise or SaaS solution, InvGate Service Desk’s self-service capabilities offer a number of important benefits to IT departments (plus other business functions if used outside IT). The available benefits will differ from customer to customer based on operational decisions and organizational culture, but most customers will seek to realize a number of the following benefits from the introduction of InvGate’s self-service capabilities: