Your IT service delivery and support is vital to business operations. InvGate Service Desk will help you optimize both.
Ticket Mgmt
Manage your incidents
Knowledge Base
Build and share knowledge
Problem Mgmt
Get proactive
Change Mgmt
Better manage change
Your company is under pressure to reduce costs and improve governance and compliance. InvGate Assets gives you control and reassurance.
Resources
Here you'll find additional content, materials, and information to explore.
Service Desk
Overview
Ticket Mgmt
Manage your incidents
Knowledge Base
Build and share knowledge
Problem Mgmt
Get proactive
Change Mgmt
Better manage change
ITIL-alignment
Employ best practice
Analytics
Analyze your efforts
Self-Service
Encourage self-help
Workflow
Improve IT efficiency
SLAs
Prioritize IT operations
Gamification
Improve team productivity
Multi-Department
Extend outside IT
Other Capabilities
But wait, there’s more!
Assets
Overview
Asset Inventory
Track and manage assets
Software License Mgmt
Optimize license usage
Remote Desktop
Make secure connections
Software Metering
Optimize software usage
Asset Monitoring
Monitor and control changes
IT Financials
Gain control over budgets
Network Discovery
Make informed decisions
Software Deployment
Reduce asset waste
Resources
Here you'll find additional content, materials, and information to explore.
English
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PortuguêsYour Gateway for Better IT
Service Desk and Asset Management solutions designed to optimize IT service delivery and support.
Meeting the Needs of Modern Business
The management of business technology is not without its challenges. InvGate is designed to help you address them.
Financial Imperatives
Reduce costs with best practice workflow and automation, self service, and IT asset management
Customer Experience
Meet company needs for quality of service, support and customer service, and the overall customer experience
Business Velocity
Better meet the needs of fast-moving modern business – from change to technology-led product innovation
Effective Governance
Improve control, risk management, security, compliance, and both IT and business governance
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“ The support from the InvGate team is consistently quick and helpful. ”Fabuwood“ Submitting a support request with InvGate is nothing but a positive experience. ”CornerStone United
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“ InvGate’s user interface makes for an efficient, positive customer journey. ”The ITSM Review“ InvGate Service Desk has a made a very positive impact on our incident response times. ”Chesapeake Bay Academy
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“ Simple to use and easy to configure. We’ve seen a big improvement in response times to tickets since implementing InvGate Service Desk. ”QBE Seguros La Buenos Aires“ Very modern and simple to use. ”NUUP
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“ InvGate offers excellent reporting capabilities, which are the backbone to helping us make better decisions. ”El Cid Resorts“ InvGate support is second to none. ”Columbus Public Schools
Your success is our shared goal
At InvGate, IT service management and IT asset management best practice meets customer needs in a practical and affordable way – through business technology that’s as intuitive, and easy to use, as consumer-world apps and services.
