Your IT service delivery and support is vital to business operations. InvGate Service Desk will help you optimize both.
Ticket Mgmt
Manage your incidents
Knowledge Base
Build and share knowledge
Problem Mgmt
Get proactive
Change Mgmt
Better manage change
Your company is under pressure to reduce costs and improve governance and compliance. InvGate Assets gives you control and reassurance.
Resources
Here you'll find additional content, materials, and information to explore.
Service Desk
Overview
Ticket Mgmt
Manage your incidents
Knowledge Base
Build and share knowledge
Problem Mgmt
Get proactive
Change Mgmt
Better manage change
ITIL-alignment
Employ best practice
Analytics
Analyze your efforts
Self-Service
Encourage self-help
Workflow
Improve IT efficiency
SLAs
Prioritize IT operations
Gamification
Improve team productivity
Multi-Department
Extend outside IT
Other Capabilities
But wait, there’s more!
Assets
Overview
Asset Inventory
Track and manage assets
Software License Mgmt
Optimize license usage
Remote Desktop
Make secure connections
Software Metering
Optimize software usage
Asset Monitoring
Monitor and control changes
IT Financials
Gain control over budgets
Network Discovery
Make informed decisions
Software Deployment
Reduce asset waste
Resources
Here you'll find additional content, materials, and information to explore.
English
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PortuguêsInvGate Assets Network Discovery and Inventory
InvGate Assets’ IT asset management capabilities include everything that you would expect from a fit-for-purpose hardware and software inventory tool plus so much more, including a seamless integration with InvGate Service Desk for better IT service management processes and outcomes.
InvGate Assets Asset Inventory and Network Discovery
InvGate Assets allows you to track and manage all IT hardware and software assets in a centralized and automated way. Taking asset information from network discovery data and third-party sources to provide a single version of truth for your company’s IT asset estate.
Asset Information
Available asset information includes: manufacturer, model, and serial number for all devices; CPU details, RAM banks, operating system configurations, and network card information; the actual location of networked device in the organization; the software installed, updates performed, and program execution dates; related devices and contracts; more than 500 other indicators ranging from financial information, to license details, software categories, alerts, etc.
Asset Best Practice
InvGate Assets removes much of the manual effort, and labor costs, of creating an inventory and benefiting from IT asset management best practice. With the time and cost formerly employed in manual record keeping and manually conducting hardware and software audits invested in more strategic IT activities.
Network Discovery
InvGate Assets Network Discovery performs automated and unattended inventory of all SNMP devices connected to the network – such as servers, PCs, network printers, routers, switches and access points, etc. – to provide your company with a detailed analysis of its total IT estate.
Inventory
Without accurate and detailed asset data, on both hardware and software, it’s nigh on impossible to optimally manage your IT asset estate and the associated costs and risks. Better asset data ultimately drives better decision making and better IT and business performance.
Discovery Data
The network discovery data covering hardware and software – and other data sourced from elsewhere, for instance costs and details of non-networked assets, provides the backbone of your company’s IT asset inventory. It’s ultimately the management platform for better cost management and decision making, improved IT support capabilities and operations, better risk management, and improved governance and compliance.
The Benefits of InvGate Assets Network Discovery and Inventory
Only by having a thorough understanding of your IT estate can you truly make informed IT decisions, reduce unnecessary purchases, maximize the use of your budget, and effectively manage your investments while still delivering the IT services your business wants and needs.
Better cost management and decision making
InvGate Assets Network Discovery and Inventory provide you with greater insight into how many IT assets are being employed, how they are being employed, and if they can be better employed. In particular, saving money when underutilized assets can be redeployed to prevent the need for new expenditure.
Improved IT support capabilities and operations
The IT asset inventory provides the service desk and other IT operations people with asset-related information as and when they need it. Thus, supporting many of the ITIL best practice processes such as incident, problem, change, demand, and capacity management through data that will speed up decisions and improve the quality of outcomes.
Better risk management
IT Inventory supports the entire IT asset lifecycle – from asset procurement, utilization, maintenance, through to decommissioning/disposal. The asset data and inventory repository features support key internal controls at various stages of the asset lifecycle that ensure that business operations and reputation, and employee and customer health and data are not unnecessarily put at risk.
Improved governance and compliance
The InvGate network discovery and inventory capabilities help organizations ensure that corporate and industry governance requirements relate. This in turn helps to Increase the efficiency of their organization and lower the overall cost of compliance.
Discover other Assets features
Explore some of the other features available in InvGate Assets.
Asset Inventory
Track and manage assets
Asset Monitoring
Monitor and control changes
Software License Mgmt
Optimize license usage
IT Financials
Gain control over budgets
Remote Desktop
Make secure connections
Network Discovery
Make informed decisions
Software Metering
Optimize software usage
Software Deployment
Reduce asset waste
