Service Management Solutions
Time Tracking
Track work time
Service Desk introduces a new feature called Time Tracking. You will be able to track and categorize the time that your employees use for each task.
Custom Fields
Customize requests forms
Now you can create any field you want in the request creation form and you also can do reports with that information using Analytics.
Analytics
ITSM meets Business Intelligence
Discover our new and revolutionary approach to Service Desk metrics.

Gamification
Become a support Ninja!
Gamification involves applying game mechanics to business applications to make them more engaging and collaborative.
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